Refund Policy – Zevar Story
At Zevar Story, we strive to deliver high-quality imitation jewelry that meets your expectations. However, in rare cases where a refund is applicable, please read the following terms carefully:
1. Thorough Quality Check
All returned or claimed defective products will undergo a strict quality check upon receipt. Our team will assess the item(s) to verify the reported issue.
2. Refund Process
If the product is found to be defective after inspection, the refund will be credited through online payment mode only.
- Refunds will be made to the original payment method or any bank account as per the customer’s preference, subject to correct and timely information being provided.
3. Submission of Payment Details
To initiate the refund process, customers are required to submit complete and accurate payment details within 2 days of approval.
Note: If payment details are not received within 2 days of refund approval, the refund request will be considered void and will not be processed further.
For any clarification or assistance, please contact us via WhatsApp. We are here to help ensure a smooth and transparent resolution process.
Thank you for choosing Zevar Story.